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Refund Policy

Refund Policy

Effective Date: July 28, 2025

Omirel Technologies LLP
imagine@omirel.com

1. Introduction

This document outlines the refund policy of Omirel Technologies LLP ("we", "our", "us") for our AI-powered image editing services ("Service"). By using our Service, you agree to the terms of this refund policy.

2. No-Refund Policy

As a general rule, we do not offer refunds for any purchases made on our platform. All sales are considered final once the transaction is completed.

3. Exceptional Cases

Refunds may be considered only in the following rare circumstance:

  • When the amount has been credited to our account, but the corresponding account credits or services in Imagini were not generated due to technical glitches.

4. Refund Process

If you believe you qualify for a refund under the exceptional case mentioned above, please follow these steps:

  1. Send an email to imagine@omirel.com
  2. Include your transaction details and a clear explanation of the technical issue encountered
  3. Our team will review your request and verify the reported technical glitch
  4. If approved, the refund will be processed within 3-7 business days

5. Important Notes

  • All refund requests are subject to verification and review
  • The decision to approve or deny a refund request is at the sole discretion of Omirel Technologies LLP
  • Refund processing time may vary depending on your payment method and financial institution

6. Contact Information

For any questions about our refund policy:
📧 Email: imagine@omirel.com
🏢 Omirel Technologies LLP

7. Changes to the Refund Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.